More than 650 Kellogg's Employees Work in Cloud

Kellogg's is a manufacturer of cereals, cookies, crackers, and savory snacks. The company’s portfolio includes more than 100 products.

Today the company has 3 prosperous factories, a regional center, and sales offices located all across the country. With such a large-scale manufacturing and supply chain, it is extremely difficult to manage business processes without an information system. That is why the company decided to implement an ECM system.

From Contracts to Product Passports: All Documents Digitalized

The project started in the middle of 2018. For two weeks, implementation specialists were researching the company’s business operations. The proposed project solution contained full description of digital business processes, system modifications, and integration solutions. The project team has also provided Kellogg’s with detailed information on the architecture of the cloud system.

The company planned to transfer all its main business processes to the Axirum system. For each of them, the Axirum specialists developed a special document type and configured approval rules. All aspects were taken into account in order to get the best outcome.

Here are the key project achievements:

• All contract management is now digital. Each contract and addendum is reviewed and approved in accordance with configured rules. Document approval is speeded up and becomes more manageable. At any moment, employees can monitor at what approval stage a document is and see who is currently working with it. The system protects approved documents from further editing by converting them to the PDF format.
• A tailor-made MyHR module for management of HR processes helps to manage applications to open vacancies, hiring, vacations, and retiring. MyHR will also allow Kellogg’s specialists to monitor changes in work schedules and to transfer employees from one position to another.
• Event planning is now carried out in Axirum. The system ensures that all participants of a scheduled meeting get acquainted with the meeting agenda. Each follow-up action item can be attached to a certain meeting, and its execution can be monitored.
• Production documents are now digital. Product sheets, production recipes and experimental recipes, consumption rates are stored in the system and approved in accordance with approval rules. Employees’ access to the company data can be limited by configuring special access rights.
• Specifications and product passports are prepared, approved, and stored in the system. Employees create documents using templates based on the adopted standards. The company issues a product passport for every new production batch. Now with Axirum, the approval process flows smoothly, and the risk of delayed shipment has been decreased.
• Writing off the fixed assets, e.g. IT equipment, has become easier for property custodians. An employee can create inspection reports using the preset template, and send a memo on replacing a fixed asset, for example, a monitor, right in the system. The memo is approved by an accountant and employee responsible for writing off the fixed assets. With all procedures preconfigured in the system, equipment can now be replaced many times faster.
• Axirum provides the feature of employees’ substitutions. If an employee is on a vacation or business trip, all his assignments are delegated to his or her colleague. Therefore, all urgent tasks are guaranteed to be taken to work. To use the feature from the first day of employee’s absence, system administrators should know in advance about the substitution period and the substitute employee.
• Business processes do not stop even when an employee is on a business trip and cannot properly work in Axirum. All assignments are sent to the employee’s corporate email so that he or she can review, edit, approve, or send a document to rework. Each of these actions synchronizes with the system.

Also Axirum was integrated with the accounting system. Now data on the company’s structure and counterparties is transferred from the accounting system to Axirum, and contracting documents are transferred vice versa. This way the Axirum specialists managed to avoid duplication of information and configured business processes in accordance with the Kellogg Company’s rules.

Project Results

The company’s employees are already using Axirum in their daily work. Specialists of Kellogg’s are planning to maintain the system by their own and optimize business processes taking into account the solutions features. The company is considering implementation of the digital document exchange with counterparties and integration with the SAP system.

“It was a right choice to go with Axirum. The system functionality meets our company’s needs, including the new ones. Optimization of current business processes in Kellogg’s continues, and we are improving our procedures taking into account the existing product.

Despite the fact that not all planned processes has been put into operational testing yet, the management of contracts and requests to the Group of Reference Information Registration has been successfully digitalized. Within the project, we found optimization possibilities on the level of company’s regulations, and right now, we are improving them. The system users have already given us feedback with proposals on further development and extended use of Axirum in Kellogg’s.

We consider Axirum deployment project to be successful. We’d like to make a specific mention of well-coordinated work of the Axirum deployment team. The work schedule and implementation stages are the exemplar for any project.”

Deployment project leader, Kellogg’s.